I went to Home> Settings> About Phone (still on 2.0.1)> System Update (presented with a Android Update 2.1 screen) press the download button. Nothing downloads and I'm presented with the same screen again and again and again.
Searching the internet presented me with some unplug my battery options tried it -no joy. Decided to let the droid sit overnight. Hopefully it would fell better in the morning.-no joy.
Next posts that I saw (http://supportforums.motorola.com/thread/26494) started talking about doing a hard reset, pull the battery while hopping on one foot, etc. I went ahead an backed up my currently installed applications using the nifty utility in Astro file manager (http://www.androlib.com/android.application.com-metago-astro-qzq.aspx or http://www.metago.net/astro/).
I decided to go the hard reset route:
You can try to start it up in recovery mode. The phone needs to be powered down first. If it is stuck in a perpetual boot then pull the battery to get it powered down. Now follow these instructions:
- Press the "x" key on the physical keyboard while pressing the power key at the same time.
- When the triangle with the exclamation point in it shows on the screen then you need to press the volume up key and the camera button at the same time.
- When the system recovery comes up use the d pad to move the highlighted words to wipe data/factory reset. and then press the gold key on the d pad.
Found a post to force the update at:
http://androidforums.com/motorola-droid/58150-how-force-official-android-2-1-update-motrola-droid-ese81.html tried it. I complained about improper signatures on the file -one other person complained about the same thing, but no one ever responded with a fix.
Did the factory reset.
The Motorola droid still won't download the update. I took the phone into the Verizon store. After about an hour with the store person on the phone with Verizon and Motorola technical support they decided that they would try and re-push the update to my phone. It would take from 2-3 days for the new push signal to be sent to my phone.
In the meantime, I have a factory reset phone with most of my applications reinstalled, but I don't want to fully set it up they way I want it, with the idea Motorola may need to replace this phone (GPS has been freaking out, phone has been runnig very hot, etc). We'll see what happens in a few days.